How can I look for a hotel and/or activities in Andorra on ?

Click on “rapid search” in the menu on the left and select the type of hotel and the parròquia (parish), indicate the dates of your stay in Andorra and the number of people. You can then consult the list of hotels available in Andorra and choose one to see the detailed page. Next, go on to make a booking by filling in the form. Ensure that you have filled in all the necessary information before sending off your request.

What do I do to book a hotel in Andorra on line?

Once you have found the hotel in Andorra which you want, you can go on to book on line. To do that, all you have to do is to fill in the form on the page. Please make sure that you have entered all the details correctly.

When will I have to pay for the booking for my hotel and/or activities in Andorra, and whom do I pay?

You will have to pay the total cost of your booking by bank card at the time of booking your hotel and/or activities on line on our internet page. We will transfer all the details of your booking to the hotel and to the different providers of the goods or services which you have chosen.

When will I receive confirmation of the booking I have made for a hotel and/or activities in Andorra?

Normally, where you have filled in the booking form completely and correctly, we can send you a “booking slip” or voucher straightaway. Please note: under no circumstances can we send this voucher out to you if we do not have all the necessary information available, or if your payment has not been made.

How can I cancel my booking?

All cancellations must be made by e-mail or by fax, sent for the attention of the person who has been dealing with the booking. Please note that our conditions regarding refunds depend upon the time which remains before the arrival date. To obtain more information, you can also consult the general conditions of sale for our services.

Can I receive a refund on cancelling a booking?

Refund payments depend on when the booking is cancelled. To obtain more detailed information, you can consult the general conditions of sale for our services.

How far in advance is it sensible to book a hotel and/or activities in Andorra?

There is a lot of demand for hotels in Andorra, especially at the height of the ski season. This is why we recommend that you book in advance, so that space will be available in the hotel which you choose.


Isn't it risky to supply information about my bank card?

We take the greatest precautions to protect information about you, especially about your bank card. All sensitive information is encrypted and protected by an industrial sector encryption program called SSL. On the secure pages such as the booking form, the padlock icon of web browsers such as Netscape, Microsoft Internet Explorer or Mozilla Firefox is automatically locked, as opposed to when the system remains open or unlocked if you are merely surfing the internet. We take every possible precaution to protect information about the users of our site, whether or not they are connected. All information about users is strictly reserved for Bisoux SL. In addition, all employees of Bisoux SL follow strict security requirements and procedures when dealing with private and personal data about any user of our internet site

What are the payment methods?

The total payment is made through the secure system of the Banca Privada d’Andorra bank. For individuals, groups or business groups, contact us by e-mail or fax.


Bisoux SL is an Andorran company, working independently to offer services and advice. From our experience of tourism in Andorra, we have accumulated a great deal of knowledge in this area. We have therefore adopted the practice of working with hoteliers and service providers who are only based here in Andorra, the country where the whole team lives. This means that we are able to provide you with different types of accommodation or activities.

Where are Bisoux SL's premises?

Bisoux SL has chosen to work through a network of teleworkers. Our team lives and works between Canillo and Le Tarter in the Principality of Andorra.

Does Bisoux SL sell its list of e-mail addresses?

NO! On principle, Bisoux SL respects private life in general and that of its clients in particular.